30-Day Money Back Guarantee
We want you to be fully satisfied with your purchase. If you're not happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange.
Eligibility
Items must be unused, in their original packaging, and in the same condition you received them. Some items such as personal care products may not be eligible for return.
How to Request a Return
Contact us at solveitshop.com@gmail.com with your order number and reason for return. We'll provide instructions on how to send your item back.
Refunds
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed to your original payment method within 5-10 business days.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 7 days of delivery with photos so we can resolve this quickly.